IT Services

We believe technology and data are the key in powering development and driving up sales, such that you can react instantly to the changes in the dynamic market. With a team of over 50 IT elicits, we bring you the state of the art technology and system integration across platforms and ERPs. Running with SAP and in-house developed WMS, we are capable of fully interfacing our system with your ERP. We have integrated with different systems such as SAP, Oracle, Microsoft Dynamics and many more, and with messages format in XML, EDIFACT, X12, CSV and others that best suits your preference. Dozens of principals are now running in full production with our in-house WMS that integrated with their SAP, closing the gap in data transfer for maximum efficiency.

Security is paramount, to both physical goods and data, especially in such a digitaliszed era where every data and system are precious asset and contain confidential information. Our system is accredited with ISO27001 for information security, to ensure every messages and data are transferred safely and efficiently. With the 24/7 IT supporting team that backup and monitor the system, our system are running around-the-clock. Contingency plan such as Disaster Recovery Drill is one of the many extra steps we take to ensure the system is always up and running.

To make use of technological advancement, our software and systems are frequently upgraded with the support from our IT team. We are wholly devoted into creating an error-free automation system for the best warehouse management and report generation, including automatic and customised reports based on your needs as well as maximising accuracy while minimising human effort. We are experienced in interfacing our SAP and Warehouse Management System with your system through EDI messaging, closing the gap between two systems. Accuracy and product traceability are our top priorities. By scanning the barcodes/ QR codes on the products, the according comprehensive details will be shown which allows our team to accurately trace back to the product details efficiently.

To incorporate cutting-edge technology to our logistics solution and to bring efficiency to our principals, we have invested heavily on developing a brand new E-ordering Apps for sales and end-customers to place orders directly. Through listening to our principal’s feedback and by observing the overall social norms, the E-ordering Apps is launched that supports both Apps and Web platform, with carefully designed interface that provide an effortless user experience.

Online payment is also enabled in the Apps, and along with our logistics capabilities, we provide an all- inclusive e-commerce solution covering ordering, payment and home delivery for your end customers. Our one-stop shop O2O fulfilment solution will break open the e-commerce sector and for you to capture the limitless potential of online business.

The Apps is equipped with all-rounded function for your sales team to input, process, review, and amend the orders, and after sales function such as goods return and exchange, such that your sales force can focus on product selling and building customer relationship. Tiered approval system for discount and automatic calculation of promotions are additional features that minimise your team’s effort. Special approval pathway and notification system are specifically designed for pharmaceutical products in compliance with regulatory requirements and to simplify workflow at the same time.